Outsourcing Changes in CEE: Understanding Is About More Than Speaking the Same Language

Outsourcing is being transformed; new outsourcing destinations, digitalisation, automation and the Internet of Things are only a few of the elements that are shaping it now.

Jeffrey Puritt, president and CEO of TELUS International, which operates delivery centres in eight countries, including Romania and Bulgaria, spoke to Andrew Wrobel about how his company selected the two emerging European countries, as well as about the newest trends in the sector and global outsourcing standards, during the Brexit and Global Expansion Summit in London. Continue reading Outsourcing Changes in CEE: Understanding Is About More Than Speaking the Same Language

Lviv Is the Pearl and the Soul of Ukraine

Lviv is the important cultural, economic and scientific centre of western Ukraine. Its architectural charm and cultural heritage have earned the city the nickname, Pearl of Ukraine. It is also a modern city that is looking towards a bright future thanks to the development of the IT sector.

Andriy Sadovyi, Mayor of Lviv, spoke to Andrew Wrobel about his city’s key sectors, his future vision for the city and the amazing ambiance that makes Lviv a must-see on the European tourist map. Continue reading Lviv Is the Pearl and the Soul of Ukraine

Mayor: Armenia And Its Capital Yerevan Offer Safe Investment And Tourism To a Growing World

In 2015, 1.19 million foreign tourists visited Armenia. That is one per cent fewer than in 2014, as the country attracted fewer visitors from Russia, but almost ten per cent more than in 2013. The country is also one of the ten safest destinations in the world, according to the Global Terrorism Index 2015. International airlines such as Air France and LOT fly to Yerevan regularly and Qatar Airways will begin flights in mid-May, 2016. Continue reading Mayor: Armenia And Its Capital Yerevan Offer Safe Investment And Tourism To a Growing World

Plovdiv: an Ancient City Is Uncovering Its Modern-Day Treasure

Plovdiv, Bulgaria’s second biggest city, has been continuously inhabited since the 6th millennium BC. Now, building on its rich heritage, the city is transforming into an innovative and modern business outsourcing and industrial destination.

Emerging Europe spoke to Ivan Totev, Mayor of Plovdiv, about how the city contributed to Bulgaria’s success of becoming the Offshoring Destination of The Year 2015 and what makes the city an attractive investment destination. Continue reading Plovdiv: an Ancient City Is Uncovering Its Modern-Day Treasure