Earlier this month I had the pleasure of chairing a panel of thought leaders and industry experts at the European Bank for Reconstruction and Development (EBRD) in London. The subject matter was centred on the ICT industry in the Ukraine specifically, and the broader Central and Eastern European (CEE) region in general. Continue reading Is the CEE Region About to Steal the Outsourcing Crown From India?
Tresorit, a Swiss-based online cloud storage service with an R&D centre in Budapest, Hungary, first grabbed the attention of the international media a few years ago when it offered a 25,000-US dollar bounty to any hackers that could break its encryption. Continue reading Tresorit Still Unbroken Six Years Later
Innovation and excellence across all its operations: this is the definition given to the Lithuanian Global Business Services (GBS) sector by the latest Invest Lithuania report. Over the past eight years, the Baltic country has strengthened its position as a go-to destination for business services in Northern and Central Eastern Europe, with 41 business centres located in Vilnius alone, while several other towns throughout the country, including Kaunas and Klaipeda, are also growing in importance. Continue reading Lithuania Handed Top Marks for Business Services
The global sourcing industry is at a juxtaposition.
As far as the UK sourcing market is concerned, Romania has been on the periphery of the sourcing radar for some time now, but has never really made it to the front and centre.
The five scenarios Jean Claude Juncker recently presented, concerning the future of the EU, are still provoking lively conversation in all corners of the European continent. Seen from Bucharest, the future, as described by the Commission’s White Paper, looks both simple and complicated. Continue reading Juncker’s “More, Together” Offers Romania a Better Future
Nine out of ten inhabitants of the city of Gdynia are happy with their lives, according to the latest Social Diagnosis, which measures the objective and subjective quality of life in Poland. Continue reading Gdynia: Combining Quality of Life With Business Potential
In every fast developing and efficiency-oriented business there comes a time to look for new solutions. For Rockwool, a company that originated in Denmark over a century ago and which is now present across 28 countries around the world, that moment came in 2016 and resulted from the Rockwool Group strategy. Continue reading How to Prepare an Organisation Before Deciding to Outsource
For Poznań, Poland’s fifth largest city, 2016 was a fantastic year. Not only were 1,700 new firms set up, taking advantage of the city’s convenient location between Warsaw and Berlin, but also Poznań attracted more tourists — the number of overnight stays skyrocketed by 18 per cent. In addition, the manufacturing and retail sector grow by nine and thirteen per cent respectively, labour productivity increased by six per cent and unemployment didn’t even reach two per cent — the lowest in Poland. Continue reading Poznan: Translating Entrepreneurship into Understanding Business Services
Large cities have been on the radar of foreign companies that are looking to outsource in Poland, for several years now. With its academic potential, IT traditions and proximity to the large pool of talent in Ukraine and Belarus, Lublin is an interesting alternative. Continue reading Lublin: Building a Reputation as a Business Services Destination
The last two decades have seen massive growth in the BSS (Business Support Services) industry across the globe, and in Central and Eastern Europe (CEE), as well, for that matter. It is the CEE region which particularly shows how the business climate and the combination of all the measures taken are crucial for the development of the sector and can result in making doing business easier. Continue reading Smaller CEE Cities are Becoming Attractive to BSS Investors
As a business grows and becomes more complex, sooner or later, it will begin to encounter many challenges to managing and controlling its operations and costs and maintaining efficiencies. For this reason an increasing number of global businesses have decided to transfer a portion of their business activities to a shared service centre (SSC) and to implement a new operating model within their organisations.
Gerard Murray, Deloitte CE CFO, and Deloitte CE Business Services Centre Sponsoring Partner, talks about the development of the sector, the opportunities offered by the city of Rzeszów, where Deloitte has opened a shared services centre for Central Europe in 2016, as well as about the Polish companies benefitting from outsourcing. Continue reading Shared Service Centres Offering Smaller Polish Cities a Brighter Economy