As a business grows and becomes more complex, sooner or later, it will begin to encounter many challenges to managing and controlling its operations and costs and maintaining efficiencies. For this reason an increasing number of global businesses have decided to transfer a portion of their business activities to a shared service centre (SSC) and to implement a new operating model within their organisations.
Gerard Murray, Deloitte CE CFO, and Deloitte CE Business Services Centre Sponsoring Partner, talks about the development of the sector, the opportunities offered by the city of Rzeszów, where Deloitte has opened a shared services centre for Central Europe in 2016, as well as about the Polish companies benefitting from outsourcing. Continue reading Shared Service Centres Offering Smaller Polish Cities a Brighter Economy
The latest ISG (Information Services Group) Index revealed that the European, Middle Eastern and African (EMEA) market saw solid regional growth in Q3 2016, with increases in both the value and volume of contracts. Continue reading CEE’s Contributions to EMEA’s Outsourcing Income Is Substantial And Still Growing
“There is no clear plan of how Brexit is going to play out, but the best thing we can do is to make decisions that move businesses forward instead of putting them on hold. We have heard some businesses talking about leaving the London area, yet we have seen others moving in. I think it’s going to carry on that way for a little while yet,” says Kerry Hallard, president of the Global Sourcing Association, in an interview with Emerging Europe.
The global outsourcing sector is developing rapidly — both on the vendor’s and the buyer’s side — and it is essential to introduce global outsourcing standards, Kerry Hallard, CEO of the newly rebranded Global Sourcing Association, told Emerging Europe in a video interview. Continue reading The Newly Branded Global Sourcing Association Makes Standards its Priority
It is common knowledge that the German market for IT services is suffering from a severe shortage of IT skills. While the economy is thriving and order books are full across the production and service sectors, there’s a cap on growth in the IT industry – there are simply not enough people to fulfil all the orders. Since the IT industry is characterised by a high intensity of labour, the lack of developers, project managers, quality assurance professionals and consultants is having a severe impact. Continue reading Outsourcing in Germany: Stop Talking at and Start Talking to
New VAT forms that companies submit to the tax office and an updated list of products and services with a lower VAT rate are only a few of the procedures that have resulted from the Ministry of Finance’s five recent decrees. In July 2016, the Parliament approved new amendments to the VAT law in order to reduce informal economy. The Ministry of Justice plans on fighting the informal sector even further with terms of imprisonment for up to 25 years for tax fraud. Provisions against tax evasion have recently been introduced. Continue reading Do Your Homework First and Starting Business in Poland is Easier
The European Outsourcing Association has just announced its shortlist for the Outsourcing Destination of the Year 2016 and one of the countries on the shortlist is Belarus. Continue reading Belarus Is One of the Top Outsourcing Destinations of 2016
Emerging Europe Live is a series of engaging studio panel discussions about topics relevant to the region. The first episode in the series is entitled CEE: The Outsourcing Destination and premiered on 25 April 2016. The programme excerpts are available below. Continue reading Emerging Europe Live: CEE — The Outsourcing Destination
The SSC/BPO industry in Poland is still gaining momentum, therefore the need for talent remains strong. Local business leaders have made a great deal of effort to position this business as strategic to the Polish economy. Since then recognition, tailor-made educational programmes and industry-specific labour law regulations have all resulted in an inflow of talent. Continue reading SSC/BPO — Sourcing Talent On Poland