Emerging Europe Live: CEE — The Outsourcing Destination

Emerging Europe Live is a series of engaging studio panel discussions about topics relevant to the region. The first episode in the series is entitled CEE: The Outsourcing Destination and premiered on 25 April 2016. The programme excerpts are available below.

Last year, Bulgaria was named the outsourcing destination of 2015. At the beginning of this year, Lithuanian Vilnius and Kaunas received the Central and Eastern Europe Shared Services and Outsourcing Awards as the Most Dynamically Developing City and the Emerging City of the Year, respectively. The Polish City of Kraków has been Europe’s best outsourcing destination since 2014 according to Tholons. State Street Bank, Barclays, Nasdaq, GSK, Accenture, Hewlett Packard are only a few examples of companies who have located their outsourcing centres in Central and Eastern Europe.





Emerging Europe Live | CEE: The Outsourcing Destination was produced in association with Colliers International. Reporting and editing carried out independently by the Emerging Europe editorial team.


Special thanks to ASPIRE – the Association of IT & Business Process Services, Poland, the Bulgarian Embassy to London and the Lithuanian Embassy to London.



Part 1 — The interview with Bojidar Loukarsky, Bulgarian Minister of Economy.


Part 2 — State Street Bank expanding in Poland and the growing competition in the sector


Part 3 — A talent pool in CEE — advantages and challenges


Part 4 — New trends in the BPO sector in the CEE region


Part 5 — Emerging locations


Part 6 — What are investors looking for in the region


Part 7 — Political risk and less popular BPO destinations in CEE


Part 8 — BPO specialisation and the experts’ advice for location promoters


Would you like to discuss your industry or location? Contact us at newsroom@emerging-europe.com.



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Is the CEE Region About to Steal the Outsourcing Crown From India?

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Young Well-Paid IT Specialists Are Making Belarus Known Internationally

Kraków Is Growing Into a Green and Liveable Working and Living Place

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Germany and Belarus: Thinking Globally Acting Locally

HTP: Belarus’ Engineers Are Leading a Cool Revolution

Business Opportunities in Belarus Encourage Outside Interest

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Belarus Introduces New Business-Friendly Auditing Procedures

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The EU Is Encouraging Belarus to Join the World Trade Organisation

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Emerging Europe Makes Some Progress on Closing Gender Gap

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Belarus: Navigating the geopolitical storm

Belarusian Economy on a Diet to Change its Financial Outlook

Encouraging SME’s Development Will Help Build Belarusian Economy

A New Modern Mall Hopes to Draw Belarusians Back to the Home Market

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The Proof of a Country’s Readiness to Attract Foreign Investors Lies in the Development of the Insurance Market

The Belarusian real estate market is on the up

Winds of Change for Belarus’ Reinsurance Industry?

Foreign Investors: Belarus Offers Opportunities But Further Improvements Are Needed

What Next For The Sourcing Industry?

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Brexit Is a Great Opportunity to Attract Foreign Investors to Belarus

Innovation Brings Great Opportunities to the Belarusian Economy

Italy and Belarus: A Relationship Based on Complementarities and History

Poznań is Becoming an Automotive, IT and BPO Hub

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PandaDoc — Rolling Sales Procedures Together So Everyone Succeeds

CEE’s Contributions to EMEA’s Outsourcing Income Is Substantial And Still Growing

Belarus: Changing Old Ideas And Mixing With the New in Belarus’ Export Market

Falling Student Numbers and Declining R&D Result From Lack of Funds

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The UK and Belarus: A Partnership to Introduce the Real Belarus to Europe

Belarus is Bringing Opportunities for European Companies

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See the New Ukraine and Benefit From the Best by Partnering or Investing in IT

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Not All Quiet on the Eastern Front

21st century Manufacturing Arrives at Great Stone

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The Country Shows Promise but Needs Some Reforms

Will the New Five-day Visa-free Regime Encourage More Visitors to Belarus?

New investors interested in Belarus’ Great Stone Industrial Park

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Using Words to Paint a Picture – Belarus’ Nobel Prize Winning Novelist

Invest in Belarus: looking beyond politics to the future

Belarus 2020: Turning the Vicious Circle Into an Upward Spiral

Belarusian Journalists Still Face Huge Problems

FocusEconomics: Belarusian Economy to Grow in Q4 2016 and Onwards

IMF Believes State-Owned Enterprises Must Be Reformed

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Do Your Homework First and Starting Business in Poland is Easier

Despite Public Anxieties, Migration is Playing a Key Role in ECA Growth

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The Great Stone Industrial Park — Making Doing Business Easy in Minsk

Will European Business and Institutions Bolster the New Trends That Have Appeared in Belarus?

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Belarus’s Election Tests the EU’s Global Strategy

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Belarus Is Ready to Begin With Venture Capital Investments

Putin Urges Belarus to End Oil Transit Through Lithuania

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Veni, Vidi, Vici, Or My Personal Experience of Doing Business in Belarus

Minsk International Airport Widens its International Reach


The EU’s Benign Neglect of Eastern Europe

How to Prepare an Organisation Before Deciding to Outsource


The Newly Branded Global Sourcing Association Makes Standards its Priority

Gdynia: Combining Quality of Life With Business Potential

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Outsourcing in Germany: Stop Talking at and Start Talking to

SSC/BPO — Sourcing Talent On Poland

Office Space Vacancy is Currently Low but Building Standards Cause Concern

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The Belarusian Financial Sector: An Industry in the Process of Restructuring

More EU Help for Belarus SMEs

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High-Tech Park in Minsk is growing rapidly

Belarus’ Economy Is Slowly Recovering From Past Declines

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Why Was Zapad-2017 So Important?

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Belarus: The Importance Of Diversification

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The Belarusian Banking Sector Moving Towards Modernisation Despite Some Challenges

Belarus Has Set an Example for Others to Follow

Belarus: On the Way to a Market Economy?

Lublin: Building a Reputation as a Business Services Destination

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Poznan: Translating Entrepreneurship into Understanding Business Services

The Belarusian Economy: The Challenges of Stalled Reforms

Shared Service Centres Offering Smaller Polish Cities a Brighter Economy

Belarus Is Making the First Steps onto the International Finance Floor

The Shopping Experience Is Set To Go Global in Belarus from 2017 Onwards

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Belarusian Economic Recovery May Downgrade Intended Reforms for Competitiveness

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Germany Is Not Letting Belarus’ Small Downturns Put it off Looking for Investment Opportunities

Belarus Has To Make an Extra Effort To Change Investors’ Perceptions

Belarus Is Where the New Silk Road Heads For Europe

Belarusian Tech Companies Lead a Global Technological Advance in Outsourcing and Product Development

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Belarus Serves up Some Recipes for Success

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Business Mentors Helping to Solve Business Development Problems First

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Breaking trade barriers with CIS has never been easier

Rolling Sales Procedures Together so Everyone Succeeds


The Deep Roots of Currency Crises in the Former Soviet Union

‘No’ To a Monetary Union With Russia

The EU’s Benign Neglect Of Eastern Europe

Why Is Belarus Tech Booming?

Belarus and Singapore Share the Same Factors for Economic Success

Belarus US Business Relations Thrive as Conditions Improve

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