GSA Names Ukraine as UK’s Offshoring Destination of the Year


Ukraine is the UK’s offshoring destination of the year according to the Global Sourcing Association (GSA) UK. The GSA looked at the outsourcing market from the perspective of the United Kingdom, the world’s second-largest outsourcing market.

“This is a significant achievement for Ukraine, as the Award has been judged by their industry peers, including buyers and providers of outsourcing services, as well as legal and advisory firms in the industry,” says Tom Quigley, Director of Outsourcing at Emerging Europe.

“I’ve been saying for months that the UK sourcing industry will begin to take a closer interest in the CEE region as an alternative destination to the more traditional locations such as South Africa and India, and this has proven to be the case. They now need to capitalise on this award and go forward boldly and with confidence, especially as India’s ICT industry is mis-firing. Ukraine now has the attention of the outsourcing industry in the UK and they need to maximise this opportunity, and the rest of the CEE region needs to quickly follow suit,” Mr Quigley adds.

“Few people really know that Ukraine is a significant player, the potential it has as a destination to set up in, nor the strength of Ukrainian service providers,” said Kerry Hallard, chief executive at the GSA UK. “There are a number of key service providers, SoftServe, Ciklum, Eleks, Nix Solutions, to name a few, all battling one by one to raise the profile of Ukraine”

Mrs Hallard, who is also president of the Global Sourcing Association, was speaking during the EBRD Emerging Europe Outlook on Ukraine investment conference, held in London in October.

In 2016, Ukraine’s ICT segment showed a 15 per cent increase in the country’s total exports, taking the third position after agriculture and metallurgy. In the Human Capital Index, Ukraine ranks 26th, and is in 31st place in the UN Education Index. Every year, some 16,000 IT specialists and 130,000 experts graduate from Ukrainian universities.


“One of Ukraine’s greatest resources is its human capital,” Daniel Bilak, director of UkraineInvest and chief investment adviser to the Ukrainian prime minister, told Emerging Europe during the investment conference. “Our competitors are neighbours, Eastern Europe and Poland. They need highly skilled workers and there are currently 1.3 million Ukrainians working in Poland. We have some regulatory issues, we’re aware of them and we’ll work them through, but our biggest challenge is to continue educating our young people and providing them with  challenging, well-paid jobs.”

“I think the future prospects are good for Ukraine. There is a lot of IT that is needed, that needs to be customised, culturally and time-zone-sensitive and we cannot do that in India, the Philippines or in China,” says Elias van Herwaarden, EMEA service leader at Global Location Services, Deloitte. “If there is a huge shortage of IT skills in the EU, where can they go? Ukraine should act very quickly. I think they can.”


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Wizz Air in Huge Polish & Ukrainian Expansion

wizz air a320

Škoda too Strong for VW Group

MLADA BOLESLAV CZECH REPUBLIC - MAY 30: Skoda Octavia on conveyor line during Doors Open Day at Skoda Auto a.s. factory. Skoda auto celebrated 120 years since its founding on May 30 2015 in Mlada Boleslav.

TV Still a Star for CME

Lithuania Set to Streamline Competition Legislation

Industrial dock with cranes on the quay

Go East

Polish Labour Market Deficits Are Impacting All

Construction site with crane and building. Construction site in western europe - in Poland.

EU Commissioner Launches Veiled Attack on Poland and Hungary

eu commission

Belarus-Turkey Investment Forum to increase investment and trade between the two countries

Ametek opened a new factory in Subotica

CEE Nation Brands Still Behind Western Counterparts

TALLINN ESTONIA- JUNE 17: View of the modern high rise buildings on border with an old part of the city on June 17 2012 in Tallinn Estonia

Women, to Tractors!

Tug of war contest between boys and girls. Two groups of children of different sex pulling opposite ends of rope. Concept of gender equality among kids, team sports. Vector illustration for banner

The End of Poland’s Shale Gas Eldorado

Moldova Launches New e-Procurement System In Search For Positive Change

Photo team work process, holding contract hand, signs documents. Account managers young crew works with startup project.New idea presentation, analyze marketing reports.Blurred, film effect, horizontal.

Lithuania Wants to Bring Home its Skilled Workers

VILNIUS - FEBRUARY 25: Many people choose books at the indoor book

Romania is Haemorrhaging Doctors

Friendly female doctor hands holding patient hand sitting at the desk for encouragement, empathy, cheering and support while medical examination. Bad news lessening, compassion, trust and ethics concept

CEE Governments Still Can’t Resist Tampering with Legislation


Jadranka Joksimović: Serbia Takes Its Candidacy of the EU Seriously


Moody’s: CEE Creditworthiness Holding Up

Man's hand holding pen and checking spreadsheet

Emerging Europe to Record Positive Growth Across the Board in 2018

coins growth

Meghri Becomes Armenia’s Third FEZ

armenia emerging europe

Lithuanian Grocery Giant Maxima Set For Polish Expansion


New Start-Up and Innovation Report Names Estonia and Slovenia as Market Leaders

Tallin, Estonia - July 06,2017: Scenic view of the modern part of the city of Tallin, Estonia

Slovenia Sets Green Vehicle Deadline of 2030


Emerging Europe Makes Some Progress on Closing Gender Gap

world economic forum gender gap report

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