Emerging Europe Live: CEE — The Outsourcing Destination

Emerging Europe Live is a series of engaging studio panel discussions about topics relevant to the region. The first episode in the series is entitled CEE: The Outsourcing Destination and premiered on 25 April 2016. The programme excerpts are available below.

Last year, Bulgaria was named the outsourcing destination of 2015. At the beginning of this year, Lithuanian Vilnius and Kaunas received the Central and Eastern Europe Shared Services and Outsourcing Awards as the Most Dynamically Developing City and the Emerging City of the Year, respectively. The Polish City of Kraków has been Europe’s best outsourcing destination since 2014 according to Tholons. State Street Bank, Barclays, Nasdaq, GSK, Accenture, Hewlett Packard are only a few examples of companies who have located their outsourcing centres in Central and Eastern Europe.





Emerging Europe Live | CEE: The Outsourcing Destination was produced in association with Colliers International. Reporting and editing carried out independently by the Emerging Europe editorial team.


Special thanks to ASPIRE – the Association of IT & Business Process Services, Poland, the Bulgarian Embassy to London and the Lithuanian Embassy to London.



Part 1 — The interview with Bojidar Loukarsky, Bulgarian Minister of Economy.


Part 2 — State Street Bank expanding in Poland and the growing competition in the sector


Part 3 — A talent pool in CEE — advantages and challenges


Part 4 — New trends in the BPO sector in the CEE region


Part 5 — Emerging locations


Part 6 — What are investors looking for in the region


Part 7 — Political risk and less popular BPO destinations in CEE


Part 8 — BPO specialisation and the experts’ advice for location promoters


Would you like to discuss your industry or location? Contact us at newsroom@emerging-europe.com.



Belarus Serves up Some Recipes for Success

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Belarus’ Economy Is Slowly Recovering From Past Declines

CEE’s Contributions to EMEA’s Outsourcing Income Is Substantial And Still Growing

Why Emerging Europe is the New Darling of Outsourcing

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Belarus Is Where the New Silk Road Heads For Europe

Italy and Belarus: A Relationship Based on Complementarities and History

Georgia Leads Emerging Europe in Ease of Doing Business Report

Slowly, Tech Brand Belarus Emerges

belarus tech

Ukraine Continues to Make Waves as an IT Outsourcing Destination

Emerging Europe Internet Speeds: Could Do Better

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Poland & Ukraine Should Join Outsourcing Forces


Emerging Europe and the EBRD host the Outlook on Belarus conference in London

Using Words to Paint a Picture – Belarus’ Nobel Prize Winning Novelist

Will the New Five-day Visa-free Regime Encourage More Visitors to Belarus?

Under Promise, Over Deliver: Prospects for the EU’s Eastern Partnership in 2018

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The Belarusian Economy: The Challenges of Stalled Reforms

Belarus is Bringing Opportunities for European Companies

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Belarus US Business Relations Thrive as Conditions Improve

Germany and Belarus: Thinking Globally Acting Locally

EBRD Transition Report Highlights Financial Sector Resilience


Emerging Europe to Record Positive Growth Across the Board in 2018

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The EU Is Encouraging Belarus to Join the World Trade Organisation

Will European Business and Institutions Bolster the New Trends That Have Appeared in Belarus?

Brexit Is a Great Opportunity to Attract Foreign Investors to Belarus

Winds of Change for Belarus’ Reinsurance Industry?

The EU’s Benign Neglect of Eastern Europe

The Shopping Experience Is Set To Go Global in Belarus from 2017 Onwards

EY: Belarus’ IT Scene Is Thriving

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The Belarusian Banking Sector Moving Towards Modernisation Despite Some Challenges

Growing Rzeszów

Rynek Glowny in Rzeszow. Rzeszow Podkarpackie Poland.

ICT Given Huge Boost in Belarus

MINSK, BELARUS - AUGUST 15, 2016: Aerial view of the southwestern part of the Minsk with Palace of Sport and old and new other buildings. Minsk is the capital and largest city of Belarus.

Belarus Is Making the First Steps onto the International Finance Floor

Poznan: Translating Entrepreneurship into Understanding Business Services

Falling Student Numbers and Declining R&D Result From Lack of Funds

New investors interested in Belarus’ Great Stone Industrial Park

Cautious Upturn in Emerging Europe Haunted by the Spectre of Uncertainty

Donald Trump

“e-Belarus”: Embracing the Internet and its Possibilities

Feel the Vibe of the City of Minsk

Trinity suburb in Minsk (Nemiga) Belarus on 20 May 2017

Belarusian Economic Recovery May Downgrade Intended Reforms for Competitiveness

Minsk International Airport Widens its International Reach


Smart, reliable and promising

The Deep Roots of Currency Crises in the Former Soviet Union

A New Modern Mall Hopes to Draw Belarusians Back to the Home Market

RRY Capital

Do Your Homework First and Starting Business in Poland is Easier

Belarus Foreign Minister Hails Success of Visa-Free Travel Programme

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Veni, Vidi, Vici, Or My Personal Experience of Doing Business in Belarus

World Bank’s Doing Business Report 2016 Resume For Emerging Europe

Is the CEE Region About to Steal the Outsourcing Crown From India?

Amazing view on the Taj Mahal in sunset light with reflection in water. The Taj Mahal is an ivory-white marble mausoleum on the south bank of the Yamuna river. Agra Uttar Pradesh India.

Belarus Introduces New Business-Friendly Auditing Procedures

MINSK, BELARUS - AUGUST 15, 2016: Aerial view of the southwestern part of the Minsk with Palace of Sport and old and new other buildings. Minsk is the capital and largest city of Belarus.

Belarusian Journalists Still Face Huge Problems

Belarus is the most creative EEU country

Lukashenka seeks to avoid commitment to Russia’s geostrategic goals

The Belarusian real estate market is on the up

Invest in Belarus: looking beyond politics to the future

Bringing Belarus’ Cultural Past to Life for Belarusians and the World

Foreigners choose Minsk and Gomel as Belarus’ most attractive FDI destinations

HTP: Belarus’ Engineers Are Leading a Cool Revolution

Why Was Zapad-2017 So Important?

russian tank belarus zapad

OECD: Belarus Has to Find Its Own Belarusian Model to Emerge

Office Space Vacancy is Currently Low but Building Standards Cause Concern

Minsk Belarus - March 23 2017 modern architecture business center Pokrovsky on Pobediteley Avenue editorial

The Country Shows Promise but Needs Some Reforms

Brexit Doesn’t Mean Business Is “On Hold”

The Innovation District IT Park Will Help Lviv Become CEE’s IT Hub

IT park lviv ukraine

Belarus: Navigating the geopolitical storm

More EU Help for Belarus SMEs

GRODNO BELARUS - DECEMBER 13 2013: Seamstress in textile factory sewing with a industrial sewing machine .

What Next For The Sourcing Industry?

Tom Quigley director of outsourcing emerging europe editorial

The essence of the Customs Union is protectionism

Young Well-Paid IT Specialists Are Making Belarus Known Internationally

Rolling Sales Procedures Together so Everyone Succeeds


‘Cosy’ Vilnius Offers a Vibrant Life/Work Mix for its Growing Population

Shared Service Centres Offering Smaller Polish Cities a Brighter Economy

Encouraging SME’s Development Will Help Build Belarusian Economy

The Next Four Months Crucial For the Belarus-EU Relations

21st century Manufacturing Arrives at Great Stone

Great stone

Belarus 2020: Turning the Vicious Circle Into an Upward Spiral

Outsourcing in Germany: Stop Talking at and Start Talking to

Foreign Investors: Belarus Offers Opportunities But Further Improvements Are Needed

The Proof of a Country’s Readiness to Attract Foreign Investors Lies in the Development of the Insurance Market

Poznań is Becoming an Automotive, IT and BPO Hub

Night view of Poznan Old Market Square in western Poland. Panoramic montage from 5 HDR images

Business Opportunities in Belarus Encourage Outside Interest

Long-time Neighbours Need to Share Awareness, Plus Trade & Investment

Belarus: Changing Old Ideas And Mixing With the New in Belarus’ Export Market

Belarus-Turkey Investment Forum to increase investment and trade between the two countries

Sirin Software — A Ukrainian Firm Conquering Global Markets

The EU’s Benign Neglect Of Eastern Europe

SSC/BPO — Sourcing Talent On Poland

Germany Is Not Letting Belarus’ Small Downturns Put it off Looking for Investment Opportunities

Czechs Hold Emerging Europe’s Most Powerful Passport

‘No’ To a Monetary Union With Russia

See the New Ukraine and Benefit From the Best by Partnering or Investing in IT

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Emerging Europe’s Economies Are Booming

Belarus Has To Make an Extra Effort To Change Investors’ Perceptions

Belarusian Tech Companies Lead a Global Technological Advance in Outsourcing and Product Development

While the EU Makes Plans for CEE China Makes Investments

Nuclear Security Summit In Washington, 2016

Belarus Is Ready to Begin With Venture Capital Investments

Emerging Europe Live: Life in Belarus As Seen by Foreigners

Mobilising Private Sector Investment in Belarus, Moldova & Ukraine


Belarus Refinery Boss Upbeat Despite Challenges

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Are Labour Shortages Driving Economic Growth?

Belarus: On the Way to a Market Economy?

Not All Quiet on the Eastern Front

The UK and Belarus: A Partnership to Introduce the Real Belarus to Europe

IMF Believes State-Owned Enterprises Must Be Reformed

Image of the banknotes of new Belarusian banknotes five rubles put into circulation July 1 2016

How to Prepare an Organisation Before Deciding to Outsource


The Great Stone Industrial Park — Making Doing Business Easy in Minsk

Putin Urges Belarus to End Oil Transit Through Lithuania

Athens Greece - May 27 2016: Russian President Vladimir Putin delivers

Despite Public Anxieties, Migration is Playing a Key Role in ECA Growth

Bratislava city aerial panoramic view. Bratislava is the capital of Slovakia.

Serbia, Belarus and Ukraine Ranked Lowly by Wharton Business School

Kyiv Ukraine - April 172017: The postal square in Kiev on Podol the Dnipro river. view of the square from the river panorama

FocusEconomics: Belarusian Economy to Grow in Q4 2016 and Onwards

Emerging Europe Makes Some Progress on Closing Gender Gap

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Why Is Belarus Tech Booming?

The Belarusian Financial Sector: An Industry in the Process of Restructuring

Belarus Steps Up Liberalisation of Business


Kraków Is Growing Into a Green and Liveable Working and Living Place

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Belarus: The Importance Of Diversification

The Newly Branded Global Sourcing Association Makes Standards its Priority

Belarus and Singapore Share the Same Factors for Economic Success

Lublin: Building a Reputation as a Business Services Destination

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A Strategic Asset for Regional Growth and Development in the EU

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Business Mentors Helping to Solve Business Development Problems First

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Belarus’s Election Tests the EU’s Global Strategy

Belarus Is One of the Top Outsourcing Destinations of 2016

Outsourcing Sector Driving CEE Office & Graduate Demand

wroclaw office

Central And Eastern Europe At the World Property Market

Belarus Has Set an Example for Others to Follow

Innovation Brings Great Opportunities to the Belarusian Economy

Gdynia: Combining Quality of Life With Business Potential

gdynia bpo

High-Tech Park in Minsk is growing rapidly

Breaking trade barriers with CIS has never been easier

PandaDoc — Rolling Sales Procedures Together So Everyone Succeeds

Belarusian Economy on a Diet to Change its Financial Outlook

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