Complaints

We can look into complaints about anything we have published which is within our control. We adhere to the the highest standards of journalism and can only deal with complaints which relate to an alleged breach of the standards. We can only deal with your complaint if you are:

  • personally and directly affected by an alleged breach
  • a representative group affected by an alleged breach, where there is public interest in your complaint
  • a third party seeking to ensure accuracy of published information

Complaints must be made to us Emerging Europe in writing at the following address:

e: [email protected]
t: +44 20 3290 7710
a: 7 Bell Yard, London, WC2A 2JR, United Kingdom

We will acknowledge your complaint by e-mail or in writing within seven days and will normally respond to your complaint with a final decision within 21 days. If we uphold your complaint, we will inform you of the remedial actions we have taken.