Sold as a cure for everything, AI is too often a solution bought before the problem is found. Firms are now paying hard to undo the mistake...
Analysis
Jargon is worn like a flashy label, by the people the least sure they belong. Why the clearest bosses reach for the smallest possible words...
The Last Word: Technology will force us to make it clear where perfection genuinely creates value and where it simply removes uniqueness. ...
Airlines are dividing their cabins into an increasingly wide array of often confusing options. Do you fly Business Light or Premium Economy...
Russia’s election fools nobody, which is rather the point. It also hands Putin a stick with which to beat a Ukraine that cannot vote...
Reform politicians often cite Singapore as a low-tax, small-state model. Many of the city-state’s policies would suit a Green much better...
For Generation Z, spending less, not more, has become the ultimate flex. The second-hand trade is booming; the luxury trade, rather less so...
Two-fifths of the world’s land is degrading. The COP charged with halting it sits in Mongolia this month, starved of money and of...
The taxi trade rarely answers ride-hailing with a better cab. Where it can, it answers with the statute book, and calls it fair competition...
Firms that document every role and keep the notes current gain resilience. Nobody, up to and including the chief, should be irreplaceable...
The Last Word: Vitality can tell you if an organisation has life enough to grow, but only reinvention can explain how that life is renewed...
The city that abolished outdoor advertising is having second thoughts. Two decades on, the admen it banished have found their way back in...
Set the bar honestly and it can be cleared with ease. Create unrealistic expectations however, and prepare to see people left disappointed...