Stara Zagora is transforming from a coal-mining stronghold into Bulgaria’s emerging IT hub, leveraging its location, cost advantages, skilled workforce, and investor...
Tag - GBS
Looking beyond emerging Europe can offer a new perspective on how our region can improve. This week brought me to Nairobi, Kenya’s capital and largest city with a...
In the dynamic realm of outsourced GBS, maintaining a competitive edge is imperative. The GBS.World Competitive Index for CX and Back Office provides an insightful...
Outsourcing and IT are playing increasingly important roles in supporting economic growth in emerging Europe.
When UK-based financial markets consultancy Catalyst Development were choosing a location for their first nearshore consulting hub earlier this year, they looked at...
The Lithuanian global business service (GBS) sector saw 17 per cent growth in 2017, according to a new report from Lithuania’s investment promotion agency, Invest...
