From Our Members

Summer 2023 eDiscovery Business Confidence Survey provides global insights with relevance for emerging European nations and industry professionals

ComplexDiscovery, an online publication renowned for delivering critical insights and intelligence in the realms of cybersecurity, information governance, and legal discovery, has released its Summer 2023 eDiscovery Business Confidence Survey.

While the majority of respondents are North American, the survey’s findings carry global significance, providing critical insights for eDiscovery professionals worldwide, including those in emerging European nations. 

Key insights from the Summer 2023 survey reveal that 50 per cent of respondents rated current business conditions as Good, with 54.93 per cent expecting improvement within the next six months.

On the topic of revenue, 43.66 per cent anticipate higher segment earnings in the upcoming half year, whereas the majority (56.34 per cent) foresee steady profits for the rest of the year. 

The key challenges pinpointed for the next six months include ‘Increasing Types of Data’ (36.62 per cent) and ‘Budgetary Constraints’ (19.72 per cent). Respondents also shed light on their organization’s Days Sales Outstanding (DSO), Monthly Recurring Revenue (MRR), and customer base distribution. 

“While the Summer 2023 survey has a predominant North American respondent base, its implications extend far beyond, encapsulating a global perspective. This is particularly true for emerging European nations such as Estonia, Latvia, Lithuania, among others,” noted a spokesperson for ComplexDiscovery.

“The survey’s comprehensive findings provide invaluable insights into the eDiscovery industry’s business environment, anticipated profitability, and primary challenges, marking it as relevant and reasonable research for professionals worldwide.” 

These insights can shape advanced data management strategies for cybersecurity professionals, guide information governance specialists in their data governance approaches, and assist legal discovery professionals in optimising operational efficiencies and identifying growth opportunities. 

Setting the stage for future trend analysis, the survey offers a comprehensive snapshot of the eDiscovery industry’s present state and future outlook. As the industry continues to evolve, these insights will prove invaluable to professionals navigating the complex, dynamic landscape of eDiscovery worldwide. 


For further information about the eDiscovery Business Confidence Survey or to access the full results, visit https://complexd.blog/Summer-2023-Business-Confidence-Survey.  


This content has been produced in collaboration with a partner organisation through our Global Visibility Programme. Our programme helps companies boost their digital presence and strengthen the thought leadership of their experts. Find out more here.