Tag - Carlos Torrecilla-Salinas

Analysis

Digitalising public services is not about cost, but making them better, reveals new white paper

The digitalisation of public services must never be about simply cutting costs: the goal must be to make public services more efficient. If viewed as such, it offers a...

Analysis

Governments must remember that digitalisation is about making life better

Marek Grzegorczyk

The digitalisation of public services, which has become a key policy issue since the outbreak of the Covid-19 pandemic, must never be about simply cutting costs. The...